AI systems that hold up in production.

A Swiss studio for privacy-first AI: voice and chat agents, knowledge systems, automation and the integration work underneath them. Self-hosted models, CH/EU infrastructure, and an audit path for owners who need clarity before anything is built.

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How we hostSelf-hosted Llama, Mistral or Phi. Swiss or EU datacenter. GDPR and Swiss DSG.The audit, in one pageDomain in, owner brief out. One full audit free, no credit card.What HLC actually gotAgent-readiness from 25 to 58 points, and why that mattered.

Selected work

Read the full references

Project	What we built	Where the work sat	Status	Result
HLC Hairline Clinic	Performance, medical SEO and agent-readiness on fue-hlc.com	WPML, schema, link headers, API catalog	Live	Agent-readiness 25 → 58
HLC AI Patient Assistant	WhatsApp-first patient journey in a single thread	Self-hosted model, clinic workflow	Planned	Enquiry to aftercare, one thread
RakenAI Audit Platform	Domain-only onboarding through to owner brief	Our own stack, our own proving ground	Live	One free full audit per account
rakenai.com	Multilingual routing, audit entry, agent-ready signals	DE / EN / PT-BR	Live	Our own site runs what we sell

Four solution fields

Not everything at once. The right system for the bottleneck that is actually costing you.

AI agents, voice and chat

Context-aware first response across channels, 24/7, so repeated conversations become a process the team can work with.

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Knowledge systems (RAG)

PDFs, SOPs, intranet material and institutional history, in a form the whole team can use consistently.

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Workflow automation

Lead handling, reporting, handoffs and back-office chains that stop needing manual follow-up.

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CRM and ERP integration

HubSpot, Salesforce, SAP or your industry stack, so the AI works inside your systems instead of next to them.

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A machined equipment housing with the front panel taken off, so the ordered structure inside is visible. — A generated image, not a photograph of a real place. Images on this site print in black and white.

Data posture

No AI as a black box

Patient and customer data stay on controlled Swiss or EU infrastructure. Self-hosted models, clear data paths, roles and auditability. The architecture is built so you are not locked into one vendor later.

Self-hosted LLMs · Llama, Mistral, PhiSwiss / EU datacenterGDPR · Swiss DSG

Where we are strongest

All clinic verticals

Hair transplantMultilingual first consultation, photo intake, medical-tourism follow-through.Plastic surgeryEmpathetic qualification, clean handoffs from Instagram, web and WhatsApp.Dental practicesAI reception, recall automation, structured first response.DermatologySecure image triage, appointment logic, fast prequalification.

40+

Years of combined engineering experience in the core team

CH / EU

Infrastructure focus, no dependence on opaque US clouds

DACH

Delivery shaped by local regulation and real operating constraints

24/7

First response on voice, chat and web, in four languages

Start with a conversation, or let the audit pick the order.

info@rakenai.com
+41 76 569 42 84

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